FAQ

Frequently asked questions

How do I upload my work?



For our 'TO PRINT' service for portfolio's, Crits, and students - Follow steps below or watch video.

1) First you click on "UPLOAD WORK HERE' to CHOOSE your PAPER TYPE & SIZE.

2) Once you've added your paper to basket, click 'Cart' and alter Quantity of Sheets

3)
Make sure you have uploaded your work to WeTransfer as a LINK. Copy and paste your link into the NOTES BOX with anything else you need us to know before you checkout.

4) Continue you payment and we'll deliver to your university!

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We reccommend you compress your files on www.smallpdf.com

Merge individual PDF/JPEG sheets of same size into a ONE document.

Multiple A1 sheets merged as ONE A1 document - Multiple A2 sheets merged as one A2 doc. etc.

Your NAME FORMAT for your FILE upload should be:


> Your name_Paper Size_Paper Weight _Uni/Organisation < (Copy & edit this)
eg: Norman Foster - A2 - 180gsm - School of Architecture.pdf

For Custom Sizes: Add Dimensions in millimetres: eg: 594 x 1700


MAX. File size: 2GB

WeTransfer Link can be attached with MULTIPLE DOC's

If you require different paper sizes to be printed, please upload these separately using the same procedures as above. Problems? Send us a Facebook live chat message.

www.facebook.com




How do I organise my file?


We reccommend you compress your files on www.smallpdf.com



Merge individual PDF/JPEG sheets of same size into a ONE document.

Multiple A1 sheets merged as ONE A1 document - Multiple A2 sheets merged as one A2 doc. etc.

Your NAME FORMAT for your FILE upload should be:


> Your name_Paper Size_Paper Weight _Uni/Organisation < (Copy & edit this)
eg: Norman Foster - A2 - 180gsm - School of Architecture.pdf

For Custom Sizes: Add Dimensions in millimetres: eg: 594 x 1700


MAX. File size: 2GB

WeTransfer Link can be attached with MULTIPLE DOC's

If you require different paper sizes to be printed, please upload these separately using the same procedures as above. Problems? Send us a Facebook live chat message.

www.facebook.com




File Name setup template to Copy & Paste



> Your name_Paper Size_Paper Weight _Uni/Organisation < (Copy & edit this)


eg: Norman Foster - A2 - 180gsm - School of Architecture.pdf


For Custom Sizes: Add Dimensions in millimetres: eg: 594 x 1700 Problems? Send us a Facebook live chat message.

www.facebook.com




Which File types can I add?


PDF format preferable, for its ability to combine multiple pages into one booklet. If you combine all your PDF's into one booklet before uploading, it'll make your life and ours a lot easier!




What are the dimensions of the paper edge for standard printing?


The dimensions for width are 610mm, 432mm or 910mm

Length can be up to 3 metres or more!




How many pages can I upload at once?


You can upload as many sheets as you want.

It would be preferable if you could combine them into a single PDF booklet. This will also make it quicker for yourself (see above on how to do this)

We always need a heads up for larger quantity prints for processing time, especially during the deadline season.




When is the latest I can upload to get next day or same day delivery?


If an order is placed before 10pm today, you're guaranteed to receive your work the next day for out To Print Service. (Production printing time scale usually varies)

Sometimes we extend the upload time, announcements are made on our facebook page so make sure to LIKE & follow our facebook!

www.facebook.com/




Can I email my work to you instead?


Yes you can!

admin@el-co.co.uk




How long does it take you to finish printing?


Our turnaround is Same day for To Print Service. Prints can be picked up from our location, or you can just meet us by Ealing Broadway Station!




Can I pick up my prints & from Where?


Yes you can! Prints can be picked up from our location, or you can just meet us by Ealing Broadway Station!

We just need to liase a convinient time for you and us!




Can I have my work shipped?


We deliver your prints to Universities for free. There is a charge for home and business delivery depending on location.

We can ship your work through a courier if you are located outside London or abroad. This will effect time of delivery so plan ahead!

Any other goods purchased through the site will be shipped through a courier at a basic rate delivery charge. (Depending on item)

All 'Production Printing' is shipped via courier.





© 2019 by www.EL-CO.co | Production Printing Division www.ElPrint.co