FAQ
Frequently asked questions
How do I upload my work?
For our 'TO PRINT' service for portfolio's, Crits, and students - Follow steps below or watch video.
1) First you click on "UPLOAD WORK HERE' to CHOOSE your
PAPER TYPE &
SIZE.
2) Once you've added your paper to basket, click 'Cart' and alter
Quantity of Sheets
3) Make sure you have uploaded your work to
WeTransfer as a
LINK. Copy and paste your link into the NOTES BOX with anything else you need us to know before you checkout.
4) Continue you payment and we'll deliver to your university!
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We reccommend you compress your files on
www.smallpdf.com
Merge individual PDF/JPEG sheets of same size into a ONE document.
Multiple A1 sheets merged as
ONE A1 document - Multiple A2 sheets merged as one A2 doc. etc.
>
Your name_Paper Size_Paper Weight _Uni/Organisation < (Copy & edit this)
For Custom Sizes: Add Dimensions in millimetres: eg: 594 x 1700
MAX. File size: 2GB
WeTransfer Link can be attached with MULTIPLE DOC's
If you require different paper sizes to be printed, please upload these separately using the same procedures as above.
www.facebook.com
How do I organise my file?
We reccommend you compress your files on www.smallpdf.com
Merge individual PDF/JPEG sheets of same size into a ONE document.
Multiple A1 sheets merged as ONE A1 document - Multiple A2 sheets merged as one A2 doc. etc.
>
Your name_Paper Size_Paper Weight _Uni/Organisation < (Copy & edit this)
For Custom Sizes: Add Dimensions in millimetres: eg: 594 x 1700
MAX. File size: 2GB
WeTransfer Link can be attached with MULTIPLE DOC's
If you require different paper sizes to be printed, please upload these separately using the same procedures as above.
www.facebook.com
File Name setup template to Copy & Paste
> Your name_Paper Size_Paper Weight _Uni/Organisation < (Copy & edit this)
For Custom Sizes: Add Dimensions in millimetres: eg: 594 x 1700
www.facebook.com
Which File types can I add?
PDF format preferable, for its ability to combine multiple pages into one booklet. If you combine all your PDF's into one booklet before uploading, it'll make your life and ours a lot easier!
What are the dimensions of the paper edge for standard printing?
Length can be up to 3 metres or more!
How many pages can I upload at once?
You can upload as many sheets as you want.
It would be preferable if you could combine them into a single PDF booklet. This will also make it quicker for yourself (see above on how to do this)
We always need a heads up for larger quantity prints for processing time, especially during the deadline season.
When is the latest I can upload to get next day or same day delivery?
If an order is placed before 10pm today, you're guaranteed to receive your work the next day for out To Print Service. (Production printing time scale usually varies)
Sometimes we extend the upload time, announcements are made on our facebook page so make sure to LIKE & follow our facebook!
www.facebook.com/
Can I email my work to you instead?
admin@el-co.co.uk
How long does it take you to finish printing?
Can I pick up my prints & from Where?
Yes you can! Prints can be picked up from our location, or you can just meet us by Ealing Broadway Station!
We just need to liase a convinient time for you and us!
Can I have my work shipped?
We deliver your prints to Universities for free. There is a charge for home and business delivery depending on location.
We can ship your work through a courier if you are located outside London or abroad. This will effect time of delivery so plan ahead!
Any other goods purchased through the site will be shipped through a courier at a basic rate delivery charge. (Depending on item)
All 'Production Printing' is shipped via courier.